About Us

Are you ready to change your life?

At Alliance Hearing Center, we measure our own success by the satisfaction of our patients. It’s why we focus on delivering effective results with compassion, education, and integrity.
Our office provides a complete range of diagnostic hearing services as well as preventative options. We believe in offering personalized care from the moment you walk into our office.
At Alliance Hearing Center, we ensure that you have the most information you need to make the best decision. We also feel it is very important that you have access to the best devices with features that enhance your daily life. If you do find that you’re in need of a hearing device, we offer a range of options to meet every budget and lifestyle.
Learn more about our practice:
When you visit us, you will feel confident that our team will get you back on the path to better hearing in no time! Please call us today to schedule your appointment.

Dwight Valdez, MA, FAAA

Audiologist

Concord and Peterborough locations

Dwight “Ike” Valdez has been an Audiologist since 1982 and still loves it. Ike has first-hand knowledge of hearing loss and hearing aids as he developed a permanent hearing loss from exposure to power tools without ear protection and listening to loud music. He is an advocate for the use of ear protection and encourages his patients to wear hearing aids. Ike practiced in Nashua and Manchester in hospital out-patient settings and with ear, nose, and throat specialists from 1990 to 2007. Ike received doctoral training at Purdue University, West Lafayette, Indiana with emphasis in hearing aid research and aural rehabilitation. He earned his Bachelor of Arts degree in Audiology and Communication Disorders from Andrews University and Master of Arts degree in Audiology from Michigan State University.

Nicole Bettencourt

Aud – Audiologist

Concord location

Dr. Bettencourt is passionate about her work as an audiologist and empathizes well with her patients. She has had bilateral sensorineural hearing loss since birth and has been a successful hearing aid user since the age of five. Her personal experiences with both hearing loss and hearings aids allow her a special insight to the world of audiology. She started with the Audiology and Hearing Center at Concord Otolaryngology in December 2006 when it first opened its door and has been practicing audiology in New Hampshire since 1996. She earned her Bachelor’s of Art degree in Communication Disorders from the University of New Hampshire and her Master’s of Science degree in Audiology from the University of Connecticut. She completed her Doctorate in Clinical Audiology (Au.D.) from the Arizona School of Health Sciences, a division of the Kirksville University of Medicine.

Dwight Valdez, MA, FAAA

Audiologist
Concord and Peterborough locations
Dwight “Ike” Valdez has been an Audiologist since 1982 and still loves it. Ike has first-hand knowledge of hearing loss and hearing aids as he developed a permanent hearing loss from exposure to power tools without ear protection and listening to loud music. He is an advocate for the use of ear protection and encourages his patients to wear hearing aids. Ike practiced in Nashua and Manchester in hospital out-patient settings and with ear, nose, and throat specialists from 1990 to 2007. Ike received doctoral training at Purdue University, West Lafayette, Indiana with emphasis in hearing aid research and aural rehabilitation. He earned his Bachelor of Arts degree in Audiology and Communication Disorders from Andrews University and Master of Arts degree in Audiology from Michigan State University.

Nicole Bettencourt

AuD – Audiologist
Concord location
Dr. Bettencourt is passionate about her work as an audiologist and empathizes well with her patients. She has had bilateral sensorineural hearing loss since birth and has been a successful hearing aid user since the age of five. Her personal experiences with both hearing loss and hearings aids allow her a special insight to the world of audiology. She started with the Audiology and Hearing Center at Concord Otolaryngology in December 2006 when it first opened its door and has been practicing audiology in New Hampshire since 1996. She earned her Bachelor’s of Art degree in Communication Disorders from the University of New Hampshire and her Master’s of Science degree in Audiology from the University of Connecticut. She completed her Doctorate in Clinical Audiology (Au.D.) from the Arizona School of Health Sciences, a division of the Kirksville University of Medicine.

Amanda and Shannon

Amanda - Front Office, Concord location.
Shannon - Billing, IT, Office Manager, Concord location

Connie

Front Office
Concord and Peterborough locations

Peggi

Front Office and HIS
Peterborough location

Mimi

Audiology Coordinator
Concord location

Ruth

Clerk

Jim Smith

Jim Smith chose to become a audiologist from a sincere desire to help people in need. Jim enjoys watching the amazement wash over our patients’ faces as they experience vibrant sounds again or long-awaited relief from discomfort. He’s known for the caring and supportive relationships he builds with our patients and he specializes in digital hearing aid technology. When Jim’s not helping people rediscover their hearing health, he enjoys spending time with his family.

Pam Smith

Pam Smith is our Patient Care Coordinator and offers the warm welcome our patients enjoy at every visit. Pam joined Alliance Hearing Center in 2008 and quickly revealed her ability to navigate our patients’ administrative needs. In her spare time, Pam loves to play tennis and enjoy the beach.

Linda Smith

Linda Smith is our Patient Care Coordinator and offers the warm welcome our patients enjoy at every visit. Pam joined Alliance Hearing Center in 2008 and quickly revealed her ability to navigate our patients’ administrative needs. In her spare time, Pam loves to play tennis and enjoy the beach.

Testimonials

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Alliance Hearing Center is your partner in hearing healthcare. Call Us Now
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